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Privacy Policy

1. Introduction

Galway Casino is committed to protecting the personal data and rights of its users. This Privacy Policy explains how we collect, use, share, store, protect, transfer, and delete your information.

2. Personal Information We Collect

We may collect various types of personal information, including:

  • Account registration details: name, email address, password
  • Device and browser information: IP address, device type, operating system, browser type, and version
  • Usage analytics and behavioural data: game play history, login frequency, and user behaviour on our platform

3. Cookies and Tracking Technologies

We use cookies to improve the functionality of our website and track your interactions with us. Our cookies collect anonymous information about:

  • Your visit history
  • The pages you view
  • The search terms you enter

This helps us understand how users interact with our website, which enables us to make data-driven decisions on platform improvements.

4. Communication Preferences

We respect your right to control the type of communication you receive from us. You can choose:

  • To opt-in or out of marketing notifications
  • To select specific channels for promotional messages (e.g., email, SMS)
  • To update your contact preferences at any time

5. Data Storage and Retention

Your personal data is stored securely on our servers in Ireland. We retain user information for the following periods:

  • Registration details: until you request deletion or account closure
  • Usage analytics and behavioural data: up to 12 months, then deleted periodically

We take measures to protect your data from loss, misuse, unauthorized disclosure, alteration, and destruction.

6. Account Security

To ensure the security of your account, we recommend:

  • Using strong passwords that meet our minimum requirements (8 characters, including at least one uppercase letter, one lowercase letter, and a number)
  • Regularly updating login credentials to prevent unauthorized access
  • Enabling two-factor authentication for added security

7. Data Correction or Deletion Requests

You have the right to request correction of any inaccuracies in your personal data or deletion of your account altogether.

For corrections: contact us via email with details about the incorrect information and proposed changes.

For deletions: follow our platform's cancellation procedure, accessible through 'Account Settings.'

8. Third-Party Services or Integrations

Some features on our website may be provided by third-party service providers, such as:

  • Social media platforms
  • Analytics tools

We take care to ensure these partners respect your personal data and adhere to relevant data protection laws.

9. Responsible Handling of User Information

When collecting and processing user information, we operate under a set of strict principles that aim to protect individual rights while ensuring operational functionality.

This includes:

  • Using anonymised or aggregated analytics whenever possible
  • Implementing measures for account access security and logging
  • Regularly reviewing our data collection practices

10. Age Restrictions

Our platform is restricted for minors, in accordance with applicable regulations. If we have reasonable grounds to believe a user's age falls under 18 years old (or the lower local age limit), we will immediately block their account until further proof of eligibility can be verified.

11. Compliance with Applicable Privacy Regulations

We are committed to adhering to and maintaining our platform's compliance with:

  • The General Data Protection Regulation (GDPR) in Europe
  • Ireland’s National Standards for Personal Data Protection
  • Other applicable laws on privacy

Our team continuously updates and enforces this policy in line with the evolving regulatory landscape.

12. Platform Monitoring

Galway Casino takes reasonable efforts to detect, prevent, or investigate unauthorized use of our platform, malicious activities such as phishing attempts, spoofing attacks, etc., while ensuring no prejudice to legitimate users.

We review system logs regularly for signs of possible abuse and collaborate closely with relevant authorities when needed.

13. Session Management

Each user is assigned a session-specific key on login that encrypts information. This ensures all transactions are secured against data breaches during online sessions.

14. Conclusion

Your trust in our privacy policies is paramount to the continued success of Galway Casino's operation.

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